Capture, HMB’s ECM Division
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Kofax Support Packages

HMB offers support packages to fit a variety of needs.

HMB Standard HMB Premium
Telephone & Email Support Unlimited Unlimited
Priority Call Handling No Yes
HMB Self Service Center Support Yes Yes
Kofax Patch Support* Supported Supported
Kofax Upgrade Support** Supported Supported
(*,**) HMB will help plan patch installation, installation charges will apply if HMB is doing the installation

For on demand, or per-incident Kofax Support, please call one of our product experts
at 1-888-751-3967 or request a quote below.

Technical Support Contact Info

Telephone (614) 545-4945


HMB Support Portal HMB Support

Kofax Temporary Activation Kofax Temp Activation

VRS Activation and DeactivationVRS Activation

HMB is closed for the holidays listed below 2013 Holidays

  • New Year’s Day (January 1, 2019)
  • Memorial Day (May 27, 2019)
  • Independence Day (July 4, 2019)
  • Labor Day (September 2, 2019)
  • Thanksgiving Day (November 28, 2019)
  • Christmas Day (December 25, 2019)

Request a Quote

Request a Quote

Contact Information


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